How can we help?

We're here to make sure your store runs smoothly. Reach out anytime.

Help Center

Step-by-step articles for the register, inventory, TCG pricing and events. Sign in to read them.

Browse Articles

Email Support

Send us an email and a person on our team will write back.

support@guildfire.app

Migrating from another POS?

Switching from BinderPOS, Square, Shopify POS or a spreadsheet? Import your inventory and customers in a few steps, and email us if you want a hand.

Get Migration Help

Check system status

Common questions

How do I connect my barcode scanner?
Any USB or Bluetooth barcode scanner in keyboard (HID) mode works. Plug it in or pair it and start scanning, no drivers needed.
Can I use Guildfire on a tablet?
Yes. Guildfire runs in the browser on any tablet. Register mode gives you a full-screen, touch-first register.
How do I import my existing inventory?
Open Data Import from the menu, pick your old system (BinderPOS, Square, Shopify POS, Lightspeed and more) or upload any CSV, and map the columns. For Magic singles, TCG > Import Collection takes TCGPlayer and Moxfield exports. Email us if you want a hand.
What happens to my data if I cancel?
Before you cancel, open Exports in your dashboard and download your customers, inventory and sales history as CSV, so you leave with a copy.