How can we help?
We're here to make sure your store runs smoothly. Reach out anytime.
Help Center
Step-by-step articles for the register, inventory, TCG pricing and events. Sign in to read them.
Browse ArticlesEmail Support
Send us an email and a person on our team will write back.
support@guildfire.appMigrating from another POS?
Switching from BinderPOS, Square, Shopify POS or a spreadsheet? Import your inventory and customers in a few steps, and email us if you want a hand.
Get Migration HelpCommon questions
- How do I connect my barcode scanner?
- Any USB or Bluetooth barcode scanner in keyboard (HID) mode works. Plug it in or pair it and start scanning, no drivers needed.
- Can I use Guildfire on a tablet?
- Yes. Guildfire runs in the browser on any tablet. Register mode gives you a full-screen, touch-first register.
- How do I import my existing inventory?
- Open Data Import from the menu, pick your old system (BinderPOS, Square, Shopify POS, Lightspeed and more) or upload any CSV, and map the columns. For Magic singles, TCG > Import Collection takes TCGPlayer and Moxfield exports. Email us if you want a hand.
- What happens to my data if I cancel?
- Before you cancel, open Exports in your dashboard and download your customers, inventory and sales history as CSV, so you leave with a copy.